Support
Devicewing is in free beta. Questions, bug reports and ideas all go to one email address.
Say what you did, what you expected and what happened. Add your Devicewing, macOS and Xcode versions, and which device.
Common problems
Most questions so far are about simulators, memory and the first connection.
Devicewing cannot find a simulator
Install Xcode 27.1 with the iOS 27.1 runtime (for the iPhone Duo) and iOS 27.0 (for the others). Devicewing uses the simulator you pick, else one already running for that device, else it makes one named “Devicewing” and the device name.
The app in front closed when Devicewing connected
That is expected the first time Devicewing connects after a simulator starts. It restarts the simulator’s display so the Duo’s cover screen takes touches and the hardware buttons work. It does not happen again until the simulator restarts. Not now on the notice puts it off.
A device on the Board shows a warning triangle
With Sync on, it could not find a control with the same label as the one you touched, so it touched the same place instead. Check that device’s screen.
My Mac slows down with many devices
Each device on the Board runs its own simulator, about 3 GB of memory each. Remove the ones you are not using.
Camera Control does nothing
No iPhone simulator has Camera Control, so it cannot be pressed.
An agent cannot see an item on screen
The accessibility tree leaves some things out, such as Safari’s page content. In apps, describe also checks the screen in a grid, which takes a second or two.
A push notification does not arrive
The app must have asked for notification permission and been allowed.
Something stopped working after an Xcode update
Devicewing uses parts of Xcode’s simulator that Apple does not document, and they can change. Email the Xcode and Devicewing versions.
More in Troubleshooting.